Cancellation Policy


Healboat believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 48 hours of placing an order.

Cancellation of order shall not be possible once the payment has been made. No refunds will be initiated except in the case of cancellation or non-performance of service by Healboat.

However, situations may arise when refund is desired by you. Such situations may be like when you have paid for the services but later on decided not to avail them as you have changed your mind. Secondly, when there is a delay on our part in providing the services to you on time for which Healboatis solely responsible. The other situation may arise when you found our services unsatisfactory. In all the mentioned situations, kindly send us an e-mail in regard to your complaint and a Ticket number will be generated in your name, and your complaint will be looked into deeply. We would like to clarify that only refunds of the professional fees component of the charges paid by you shall be considered for a refund. Please note that the full refund will be made in the cases where delay or clients’ dissatisfaction is made out after scrutiny and professional fee will be charged as applicable where there is a change of mind.

Upon receiving your complaint, the Management at Healboat will peruse the matter and shall decide on whether your request for a refund should be processed or not. The decision of the Management will be final in case of any complaint raised by you. 

Moreover, we would like to clarify that in case of Force Majeure, or any other reasons which are beyond our reasonable control such as Flood, fire, earthquake, riots, Power/internet interruption, technical glitch, hacking, Act of God etc., Healboat shall not be liable for any refunds.

If the recipient of services is not satisfied with the service level we can be reached at for redressal.

Refund shall be granted within 15 days of making a cancellation request.


At HealBoat, our focus remains on creating an ecosystem where people and healthcare service providers can connect with each other so as to augment the level of healthcare services in the country. With our specialized web portal, people can easily browse through an extensive list of hospitals and doctors who can take them on a healthier, happier and fulfilling future. For any kind of healthcare need, HealBoat is undoubtedly the best choice indeed.

Our ground-breaking approach to healthcare delivery is poised to write new success stories in the field of Indian healthcare system. Finding a reputed healthcare expert was never so easy and fast. We have a strong and extensive network of hospitals that enables us match the varied needs of patients coming from various sections of the society. From high-end medical tests to complex surgeries, we have specialists who are known for providing exemplary medical care in India.

At the same time, for doctors and healthcare centres, we have emerged out as the most effective way of getting immense visibility in the domain. And all that at affordable cost! We strive to lessen your pain and intricacy in your life by providing you a trusted mechanism that just works for you.